Last updated: August 2026
At NISABIYA®, operated by Jazzing Retail, India, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we may collect, how we use it, how we protect it, how information may be shared with trusted service providers, and the choices you have regarding your information when you visit our website, contact us, or place an order with us. As our website and business operations develop, we may introduce additional technologies and third-party services for payment processing, order management, shipping, tracking, communication, analytics, security, and customer support. This policy is intended to explain how information may be handled in connection with those services.
By using our website, contacting us through WhatsApp, or purchasing our products, you acknowledge that you have read and understood this Privacy Policy. Our privacy practices may change as we add or modify website features, payment methods, shipping systems, communication channels, or other business services. We therefore encourage you to review this page periodically. Where appropriate, the updated policy will reflect material changes to the way personal information is handled.
When you browse our website, contact us, make an enquiry, or place an order, we may collect certain information that is necessary to provide our products and services. Depending on how you interact with us, this may include your name, mobile number, WhatsApp number, email address, billing or delivery address, product preferences, order details, and information that you voluntarily provide during communication with our team.
If you contact us through WhatsApp or another communication channel, we may retain relevant communication details so that we can understand your requirements, respond to your questions, confirm product details, and provide appropriate assistance regarding your order.
We may also collect basic technical information when you visit our website, such as your browser type, device information, approximate location, IP address, pages visited, and general website usage information. Such information may be used to improve website performance, security, usability, and overall customer experience.
The information we collect is primarily used to provide and improve our services and to fulfil your requests. We may use your information to process and manage orders, confirm product selections, communicate with you about your order, arrange delivery, respond to enquiries, resolve customer-service issues, and provide information that is directly related to your purchase.
Your information may also be used to maintain internal records, prevent fraudulent or unauthorized transactions, improve our products and website, understand customer requirements, and maintain the security and reliability of our online services.
We aim to collect and use only the information that is reasonably necessary for the purpose for which it is provided. We do not use your personal information for unrelated purposes without a legitimate reason or, where required, your consent.
When you place an order with us, certain information is required to complete the transaction and deliver your product. This may include your name, mobile number, delivery address, pincode, order number, product and quantity details, billing information where applicable, and other information necessary for successful order fulfilment. We may also retain shipment, tracking, delivery-status, return, exchange, cancellation, refund, and customer-support information associated with an order.
Where applicable, delivery and shipment information may be shared with our logistics or shipping partners, including Shiprocket, Shipway by Unicommerce, and the courier or delivery service responsible for delivering your order. Such information is shared only to the extent reasonably necessary to process, dispatch, track, communicate about, return, exchange, or deliver your order. Depending on the shipping workflow used for a particular order, relevant information may also be processed by courier companies and other logistics partners connected to these services.
Shipway by Unicommerce may be used for shipment tracking, delivery notifications, shipment-status updates, customer communication, returns or related logistics workflows. Information such as your name, contact number, delivery details, order reference, tracking information, and shipment status may be processed where necessary to provide these services. The information handled by such third-party providers is subject to their own privacy practices and terms.
Once your order has been handed over to the relevant delivery or logistics partner, that provider may process your information according to its own privacy practices, security procedures, and terms. For more information about these services, you may review the official Shiprocket and Shipway websites. We recommend reviewing the privacy policies and terms of the relevant third-party service providers where appropriate.
NISABIYA® may use WhatsApp as a communication channel for customer enquiries, order confirmation, product discussions, delivery updates, and customer support. When you voluntarily contact us through WhatsApp, you provide us with the information visible to us through that communication.
By initiating communication with us on WhatsApp, you understand that WhatsApp is operated by a separate third-party company and that communications through the platform are also subject to WhatsApp's own terms and privacy policies.
We do not intentionally use WhatsApp to send unsolicited promotional messages. If promotional communication is introduced in the future, we will make reasonable efforts to respect applicable communication preferences and provide appropriate options where required.
Our website may use cookies and similar technologies to improve functionality, remember certain preferences, understand how visitors use the website, and provide a smoother browsing experience. Cookies are small data files stored on your device by your web browser.
Some cookies may be essential for the website to function properly, while others may help us understand website traffic and user behaviour. Depending on the technologies implemented on the website, third-party services may also place their own cookies or similar technologies.
You can usually manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website features or functionality.
We may use trusted third-party service providers to help operate our website and business. These services may include hosting providers, payment or transaction-related services, shipping and logistics providers, order-management systems, shipment tracking services, analytics tools, website security services, communication platforms, fraud-prevention services, customer-support tools, and other technical service providers.
Depending on the services active on the website at a particular time, these providers may include Shiprocket, Shipway by Unicommerce, payment gateway or payment-processing providers, courier partners, hosting providers, and other service providers required for operating and fulfilling online orders. Such providers may receive limited information when it is necessary for them to perform the services they provide to us. We make reasonable efforts to work with service providers that maintain appropriate security and privacy practices.
We do not sell, rent, or commercially trade your personal information to third parties for their own unrelated marketing purposes. Information may, however, be disclosed or processed where necessary to provide a service you have requested, fulfil an order, process a payment, arrange delivery, prevent fraud, comply with legal obligations, protect our website and business, or otherwise operate our services.
We may introduce or enable online payment methods on our website in the future, including payment gateway services and other electronic payment options. When online payments are available, payment-related information may be processed through the payment gateway or payment service provider selected by us. The payment provider may collect and process information necessary to authenticate, authorize, complete, verify, refund, or otherwise manage a transaction.
Depending on the payment method used, this information may include transaction reference numbers, payment status, order value, payment method, and other transaction-related information. Where a third-party payment gateway processes sensitive payment credentials such as card details, banking information, UPI credentials, or authentication information, such credentials may be handled directly by the payment provider according to its own security standards, terms, and privacy policy. We do not intentionally request or store complete payment credentials when the payment process is handled directly by a third-party payment provider.
We may retain limited payment and transaction information, such as payment status, transaction or order reference, amount, date, refund status, and related records, where necessary for order fulfilment, accounting, customer support, reconciliation, fraud prevention, refunds, dispute management, and legal or regulatory requirements.
If a payment fails, is cancelled, refunded, reversed, disputed, or requires verification, relevant transaction information may be processed by us and by the applicable payment service provider to resolve the transaction and provide appropriate customer support.
We take reasonable administrative, technical, and organizational precautions to protect the personal information entrusted to us. We aim to prevent unauthorized access, misuse, alteration, disclosure, or loss of customer information.
Access to customer and order information is limited to individuals or service providers who reasonably need the information to perform their responsibilities. We also take reasonable steps to maintain the security of our website and associated systems.
However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted to or stored by us.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business and transaction records, providing customer support, resolving disputes, preventing fraud, and complying with applicable legal or accounting requirements.
When personal information is no longer reasonably required for these purposes, we may delete, anonymize, or securely dispose of it, subject to applicable legal, regulatory, or legitimate business requirements.
Depending on applicable law, you may have certain rights regarding your personal information. These may include the right to request access to information we hold about you, request correction of inaccurate information, ask questions about how your information is being used, or request deletion of certain information where there is no legitimate reason for us to retain it.
If you would like to make a privacy-related request, please contact us using the details provided at the end of this policy. We may need to verify your identity before processing certain requests in order to protect your information from unauthorized access.
Our website and products are intended for general consumers and are not specifically directed toward children. We do not knowingly request or intentionally collect personal information from children for purposes that are not appropriate under applicable law.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review the matter and take reasonable steps where necessary.
Our website may occasionally contain links to external websites, social media platforms, payment services, delivery partners, or other third-party websites. These websites operate independently and may have their own privacy policies and terms of use.
We are not responsible for the privacy practices, security, content, or policies of external websites. We recommend reviewing the privacy policy of any third-party website before providing it with personal information.
For information specifically related to your order and use of our website, you may also review our Shipping Policy and visit the NISABIYA® website. If you need assistance regarding an order, delivery, privacy request, or other customer-service matter, you can also contact NISABIYA®.
We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, services, technology, or applicable legal requirements. When we make changes, the updated version will be published on this page.
The "Last updated" date displayed at the top of this page indicates when the policy was most recently revised. We encourage you to review this page periodically so that you remain informed about how we handle personal information.
As NISABIYA® grows, we may add, replace, or update technology and third-party services used to operate the website and fulfil customer orders. These may include payment gateways, shipping and logistics platforms, shipment tracking and notification services, order-management systems, analytics tools, customer-support platforms, fraud-prevention services, marketing or communication tools, and other services that help us improve the shopping experience.
When a new service is introduced, relevant personal information may be shared with or processed by that service only to the extent reasonably necessary for the service to perform its intended function. The specific information involved will depend on the feature or service being used. Where appropriate, this Privacy Policy may be updated to reflect material changes in our data practices.
If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the way your personal information is handled, please contact NISABIYA® using the details below.
Email:
jazzing.retail@gmail.com
WhatsApp:
+91 98108 73810
NISABIYA® is a registered trademark of Jazzing Retail, India.
